Negotiating with creditors is a stressful and complicated affair for any consumer attempting to do so by themselves. The average man on the street doesn’t know how to effectively go about negotiating with creditors. Often methods such as reducing expenditure, increasing income and following a stern budget aren’t enough to solve financial difficulties, therefore making it crucial to contact credit providers to help negotiate a new, more affordable debt repayment arrangement.

OUDS follow a systematic process and efficiently negotiate with creditors on behalf of clients.

The OUDS negotiation process includes:

  1. Creating a detailed list of the clients debts

For each debt on the clients list the following information will be listed for the provision of the creditors

  • The name of the creditor
  • The amount the client is supposed to pay each month
  • The interest rate on the debt
  • The debts outstanding balance
  • Whether the debt is secured or unsecured
  1. Deciding which debt obligations to negotiate upon first and what the terms the client wants from each of their creditors

Not all debts are equal, understandably making a payment on your bond is more important than servicing your credit card for example. Certain debts are considered more important than others, as the penalty of falling behind on those credit obligations are far more severe. All of this is taken into consideration when OUDS starts negotiating with creditors. For example, when defaulting on secured debt payments, the creditors may take back their collateral i.e. the assets used to guarantee payment (e.g. vehicle & house). Therefore, it is important to negotiate high priority debts with your credit providers first.

 These debts include:

  • Bond
  • Past/due rent
  • Car loans
  • Utility bills
  • Court-ordered child support obligation
  • Past/due taxes
  • Student loans

When negotiating with creditors on lower priority debts, usually including unsecured debts such as credit card debt, OUDS will start by negotiating the debt with the highest interest rate, as it costs the client the most each month.

 When a creditor agrees to settle a debt for less, i.e. give you a settlement discount, ask the creditor to report the debt as current and to remove all negative information related to the debt from your credit bureau profile.

  1. Reviewing the clients budget or creating a new one if necessary

  2. Pulling together all relevant financial information

Certain creditors may want to review the client’s financial information before they agree to negotiate. This is why it is essential that OUDS gathers as much of the clients information as possible.

Required information:

 Household budget

A creditor may make having a co-signer a condition of any new debt repayment arrangement. OUDS suggests that clients determine in advance if a friend or relative would be willing to co-sign for them. This means should the client default on their debt obligation; the co-signer will be liable for payment on the aforementioned account.

  1. Put it in Writing

Once OUDS have come to an agreement with a creditor, all transactions will be put in writing and made official.

The agreement will include:

  • It’s duration
  • All deadlines
  • All payment amounts
  • Applicable interest rates
  • The amount of any fees (service fees, late charges etc…)the client has agreed to and under what occurrence you must pay each fee
  • Stipulations of everything the credit provider has agreed to do, or not to do. An example thereof, the creditor may agree to write off certain fees, forgive a past-due amount, or not report to the credit bureaus that the client’s account has been in arrears and thus holds delinquent status.
  • When the client and the creditor will be considered in beach of the agreement and the stipulations of the consequences thereof.

Therefore OUDS is willing to assist consumers in this predicament with a free service of a financial assessment, assist the consumer to organise an affordable, realistic and structured monthly budget and debt management plan thereby providing consumers with a guideline for eliminating and remaining out of debt.

Oyisa United Debt Specialists is therefore committed to assisting consumers struggling to make their debt repayments and facing financial difficulties, to solve their debt problems and empower them to take back control over their financial situation.

With over 11 years of specialized experience in the debt & legal field Oyisa United Debt Specialists is committed to assisting South African consumers in financial liberation.

If you are finding yourself in this situation and unsure as to how to proceed



OUDS is uniquely placed to tend to your best interests and see that you are financially secure, which you deserve.